Not at Fault Accidents

not-at-fault

What you need to know about Not at fault accidents

We have all been there where another person accidentally damages our car and its not our fault. Some people may have comprehensive insurance where you know that you are fully covered, but such event causes alot of stress and inconvenience. Especially if you require your car everyday to get to work so it can be quite an hassle, so K1 Motors is here to help.

 

Understand Your Rights

It’s your car, it’s not your fault, So It’s your right to CHOOSE your own repairer!

Generally, insurance companies will send your car to be repaired at one of their network of repairers to ensure a cost effective solution, which is understandable since they want to pay the minimum amount possible for each claim. These network of repairers may be pressured to use non-genuine parts and the level of service and repairs may NOT be their utmost priority. In using non-genuine parts may void the manufacturers warranty, so best to check! But…

You have the right to choose us as your preferred repairer and it could benefit you in a number of ways:

1. We are not pressured to use non-genuine parts

2. Our Priority is delivering a quality service that you will happy with and tell your friends about!

3. We’ll arrange a similar car to yours which you can drive during the whole repair process.

 

What Happens Next…

Once we determine that you are not at fault, your car will be independently assessed and we’ll deal with the insurance company. You can get back to life while we get your car back to pre accident condition as quick as possible without compromising quality!

Check out our recent Before/After here.

Find us here

62 Henderson Road, Clayton, 3168 Victoria.

Google Rating
4.8
Based on 88 reviews

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Here’s what our customers are saying

Rated 4.8+

82 Verified Google Reviews

  • First time dealing with K1 Motors and have to say that I will definitely be back! Alan was professional, easy to deal with and had a very genuine and gentle approach. The job done on my car exceeded my expectations and had been done so quickly- had my car back before I knew it. Thank you to Alan and the K1Motors team, you will be seeing me back for sure!

    Sarah E
  • Team K1 did a fantastic job fixing up my Porsche Cayenne

    I don’t usually write reviews on the web but Team K1 did a fantastic job fixing up my Porsche Cayenne, it looks like new again! Strongly recommend.

    Ray
  • I'm sure it will not disappoint

    Alan is a friendly mechanic who knows cars inside out.

    Be sure to pay him a visit and get your car serviced, I’m sure it will not disappoint.

    Two thumbs up!!!

    Aries Susanto
  • Very friendly and no match when it comes to customer service.

    Alan is your go to man for any mechanical issues. Very friendly and no match when it comes to customer service.

    Satya Kaki
  • Most authentic and honest mechanics in the south eastern side

    Alan is one of the most authentic and honest mechanics in the south eastern side. The prices he states are always reasonable and work is top quality as well.

    Zaryab Ali Awan
  • Highly recommended!

    Competent bunch of guys (especially Alan), who know their work and get the job done. Highly recommended and keep up the good work guys!

    Omar Amjad
  • Easy to book

    Easy to book, reasonable prices and great service

    Mel Caldwell

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